Dressespro anmeldelser

Dressespro anmeldelser

Middel
6.8
fra 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Bedøm virksomhed
31 Trustpilot anmeldelser
|
Seneste anmeldelse

Anmeldelser

Om

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The quality of these dresses are fantastic

The quality of these dresses are fantastic and I would highly recommend as well as this dress to anyone.My wedding is not for a while so I will get the girls to try them on and then take photos.In regards to the postage, it was great! I live in australia and got postage sooner than they stated. Thank you, I am very happy!!!!!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The dress is absolutely gorgeous

I ordered this dress in red for my ball dress and was so amazed when it arrived. the quality of the dress is incredible and it is identical to the picture,it is a very flattering style, the color is beautiful, and everyone I have shown it to is surprised that it was ordered online. I have friends that are going to order of here now, and i will definitely let others now about this wonderful site.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

absolutely NO: do not order

I ordered five bridesmaid dresses & agree i could return within 3 days if they were no good. The dresses were awfuk very badly made. I agreed with the company to return for a full refund,despite the agreed refund i returned the dresses & was contacted by DHL who said the dresses were in China's customs & the company is refusing to release the documentation to have the dresses returned. Despite numerous eamils to the company, they are ignoring me & refusing to release the dresses. I have now no bridesmaid dresses or refund of £450.00, so i have lost it all! do not order from this comany, i have no idea how they are allowed to trade like this in the uk.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Just outrageous

Rule #, I should always listen to my gut feelings and trust my instincts (which I did not do in this case).
I read several reviews about dressespro, some good, some bad.
Now here's my story! I ordered two dresses for my brother's wedding, a short cocktail dress for the rehearsal dinner and an evening gown. Both were custom made. I am very tall (6'2) and it is very hard for me to find dresses that are long enough or fit in proportion. If a dress has a real waistline, usually it is on my ribcage - I am simply tall.

I gave them exact measurements, more than one usually would (e.g. distance collarbones to top of my "boobs"/distance to the bottom; measured from the side armpit to waist).

The dresses arrived on time about two weeks prior to the wedding which would be enough time to do minimal alterations. I tried on the short dress first and it fit like a glove. I was happy. Then I put on the evening dress and my bubble burst.

The evening dress (a one-shouldered, sweetheart neckline, then empire like) appears to be way easier in construction than the fitted short dress, however it is completely messed up.

But first things first... I put on the dress and it's long enough - wow, they got one thing right.

I then walked to the mirror. First thing I noticed (the dress shows a lot of my back) that the part of the one-shoulder strap sticks out, there is an excess of fabric of 2.5 inches. The dress is low cut. But the execution is so poorly that inside flips out and shows my butt crack. So that's what I noticed first. I took pictures of my back with my phone, which was hard to do but at least it displayed the problem at the shoulder and bottom.

Let's remember, the other dress fits perfectly. Two orders that arrived at the same time - one fits, the other one is a disaster. So I wrote a complaint and the answer is so ridiculous, I almost have to laugh about it:

"Hello,
Glad to receive your e-mail,
Thanks for your picture to show the problems and sorry to hear that you do not satisfied with the dress,
We make the dress in the exact size you give us, and before we send the dress to you, our quality department have recheck the dress for several times, if the size is wrong, we couldn't send it to you,

But the dress is still not fit you well, we also feel very strange with this, so sorry for this, till now we do not know whether it is our fault or not ,but we are willing to fix the problem for you . how about to find a local tailor to fix the problems? , it is easy for them, then after alteration, the dress will fit you better. we will also give you 10% discount for the compensate,
How do you think about this?
Wait for your reply,
Best wishes."

So somebody please answer this for me... My measurements were exact, which the short dress shows. So obviously, it isn't my fault. They say, they don't know if it was their fault or not. Then whose fault is it? The Holy Ghost's? Santa's? I mean ARE YOU KIDDING ME?!

And BTW, 10 % discount would be round about 13 Euros (that's about 16,50 $). So maybe in China it is possible to get stuff altered for 16 $. In Germany I can barely get my pants hemmed for 13. This is ridiculous.

So at first I never realized that there is an issue with the dress at the front, something that can't exactly be altered easiely or if at all. So my neighbor was kind enough to take pictures of me and after they replied to me for the first time I already announced I would send more pictures.

So while I was upset about the back I never looked closely at the front. So yesterday I had also to realize that the cussion on the side of the shoulder is higher than the other and it looks like my boob on the side of the strap is higher than the other one. it isn't a real sweetheart neckline and probably THAT problem wouldnt have occured if they wouldnt have placed rushing over that side - you can see it better if you compare the pic of the original dress.

Yesterday I sent them an e-mail with all these pictures and I told them that this is NOT a question about size or measurements. This is a question of poor execution and 10% won't get me anywhere. I want to return the dress (oh yeah, the website says you can't).

Now I wonder how they can argue that it is a size or measurement problem from my side, IF as you can see, the other dress fits perfectly. I still haven't heard back from them.

My brother is getting married next week. What am I gonna wear? NO clue. I am a student, i don't have money flying around.

I want my money back. But that probably isn't going to happen.

So this company is hit and miss. As you can see with my order. One good, one horrible.

I would not recommend this company to anyone.
dressespro.com

Besvarelse fra dressespro.com

Dear Sari Bee,
This is Jane from the dressespro.com.
I am sorry that you suffered the mess when shopping with us. We are always trying hard to give our customers the best product and service. I'm afraid there'a some misunderstanding. Our customer service will contact you and make up for all the trouble we brought to you.
I hope we can come up to a favorable solution to this.
Best Regards
Jane
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The perfect dress and lovely customer's service

This is a great company!!! At first I choose one dress in stock, but they told me the dress was out of stock. They could make it for me, though it took a few more days, I like it very much and it fitted me! Their customer's service is patient!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fantastic Dress

Despite the delivery of my dress being delayed by several weeks, it arrived yesterday, the party is tonight, and looks absolutely amazing! It was slightly on the larger side on the hips but I did give a little extra on my measurements 'just in case' and I have a great seamstress that is taking it in for me as I write this review....She commented on how well the dress was made!!

Can't wait to wear my dress this evening. Although worried it would not be here in time, it is and I'm over the moon with it! It's just like the original

Thanks you Dressespro :O) I'll upload a picture when I get one!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

dress was absolutely gorgeous for my daughter

We stumbled upon the Dressespro site and were amazed at the dresses we saw there. My daughter fell in love with one particular dress and we decided to order it.
I emailed a query regarding sizing and the reply was back within a couple of hours. We ordered and were able to track the dress as it made its way to us - it arrived within a few days When we opened the parcel we were absolutely delighted with the dress.
It was as beautiful in real life as it was in the photos. We are truly thrilled with our purchase and will be placing another order later.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Please DO NOT use this company!!!

I ordered what I though would be a gorgeous unique dress for my brother's wedding in April 2012. I ordered dress online in January and was so excited when it arrived in February. I opened it to my horror it had MULTIPLE STAINS all over the dress and SWEAT STAINS under the armpits and had CLEARLY BEEN WORN - it was in disgusting condition!!! :O( In additon, it had an invoice which stated it cost £28 to make (I paid £112.10!!!). When I contacted them, they suggested I get it DRY CLEANED?!!! I also had to pay £15, which I wasn't refunded to send the dress back to China and then fight to get a refund back, which despite repeated instruction, they credited to a Paypal account, which I don't use!! Please DO NOT use this company, they are not reputable and the dress itself without stains was of v poor quality!
dressespro.com

Besvarelse fra dressespro.com

Dear Charlene
We are terribly sorry your are not satisfied with your purchase. Thank you for your feedback.
I'm sorry to hear that there is stains on the dress you ordered. We got strict manufacture and QC rules, I guess there might be some misunderstanding.
Thank you for taking the time to post on trustpilot. It definetely will improve our service.
To solve the problem for you, we have refund you through paypal, could you please check it?
regards,
customer service from dressespro.com
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Flowly Yellow Formal Beaded Prom Dress DPPD181

A custom fitted dress I ordered from your website has recently arrived and everything about the dress is perfect expect takes 2 more days. But that's okay, I like this very much.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

lovely dress, good site

I received my dress. Fitted well, and the color is gorgeous and my friends said the dress was very lovely.
Thanks for dressespro. I will buy from it again, and recommend it to my friends.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

AVOID LIKE THE PLAGUE!!!

Absolutely horrendous quality, service and experience! My girlfiend and i bought 2 dresses in the summer, which turned up on the final deadline day (and im pretty sure that only happend because i reminded them the week before, although that may explain the panic rush & shoddy results!) both stuffed into a bag so tightly that had that been the day of the event (which as far as they were concerned it was!) there was no way they could have been worn as they were creased beyond any sate that could be cured by pressing at home!

Anyway that was the least of the issues as one dress was about 5 sizes too big (no exaggeration!!) and the other was bout 3 sizes too big, whcih given that we had provided 100% accurate measurements (carried by a professional seamstress) was frankly laughable! Whats even more laughable is that we had supplied the same measurements twice (i.e. seperately for each dress on the same order) so any muppet should be able to tell that both dresses were for the same person, so not only were the measurements totally ignored they didint even carry out the simple check of comaparing them with each other! That kind of incompetence really takes effort!! One of photos attached...i can laugh about it now so feel free to join me! In who's tiny mind is that even likely to be a UK size 10?!

The quality of both dresses was also diabolical; one of the dresses had been threaded quite badly in places as they had clearly used off cuts from other shoddy dresses and as far as the beading was concerned they would have been more symetrical if they has just covered the beads in glue and thrown them at the dress!!

I did get a full refund in the end but only after several emails and much shouting and arguing (and even that took about 9 attempts to get anyone on the UK number!) and that was despite their initial concession that the dresses were clearly too big in the photos that we provided! They actually had the audacity to suggest that one of the dresses was good enough (despite their previous admission they werent!) and they would only refund one of the dresses! Once i corrected their outrageous attitude they still managed to screw up the refund and sent it to an incorrect paypal account (dont even start me on those idiots!) rather than refundung it to the card that was used.

A joke from start to finish and i wouldnt recommend using them.
dressespro.com

Besvarelse fra dressespro.com

Dear JonUK,
We are terribly sorry your are not satisfied with your purchase. Thank you for your feedback.
All our dresses are made from scratch, hence require a tailoring period of 15-18 working days.
I'm sorry to hear you and your girlfriend got the wrong fit for the dresses you ordered. We got strict manufacture and QC rules and size error always controlled within 2%.I guess there might be some misunderstanding while taking measurements.
here is our return policy:http://www.dressespro.com/retrun_policies.html
the standard way of dealing this issue is discussed in detail.
Thank you for taking the time to post on trustpilot.It definetely will improve our service.
regards,
customer service from dressespro.com

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Perfect dress

This is dress is using for my new year's eve. Because I think the dress is beautiful and affordable.
When I receive it, I can't believe my eyes, they are so gorgeous.
I will wear it and send some pictures to them.
Thank you dressespro.coom
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Dressni Are The Same With You

Dressespro's dress very beautiful, and I love your dresses so much.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

amazing shopping experience

We LOVE the dress! It fits perfectly, the color is beautiful & I'm sure we will be ordering with them in the future. everything's perfect,including the prompt & early delivery :)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fantastic service and quality dress

Ordered the dress for my daughter for her pony club prom in November 2011. Fantastic customer service, queried measurements which I had got wrong and kept me informed all the way from order to delivery. Only took 10 days to arrive, dress was absolutely gorgeous, fitted perfectly and she loved it.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Outstanding service and quality

I ordered a dress for an awards ceremony recently. The.service I received was fantastic, quick reply to emails, friendly service. The made to measure dress arrived even earlier than expected and was even nicer than on the web site. It fitted perfectly and everyone had commented on how nice it was. Will definitely be using this company again. Would recommend to anyone. 10 out of 10
dressespro.com

Besvarelse fra dressespro.com

Dear Leigh Donnelly
Thanks do much for sharing your dress with us! We feel proud you like it. It's look good on you.
Thank you for taking the time to post on trustpilot.It definetely will improve our service.
regards,
customer service from dressespro.com
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent Service

This company provided an excellent service with a standard of garment to match! Delivery was fast, communication was immediate and the dress spoke for itself. High quality fabric and a price that is affordable. Would definitely recommend this company to anyone and will definity use them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

saved at least $100.00

I purchased my daughters prom dress from Dressespro and saved at least $100.00. The dress arrived on time. I was very pleased with the packing and I felt confident that the dress had not been tried on. I would recommend Dressespro to everyone!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

This dress is very feminie and flowing but not poofy.

This dress is lovely. I got it for my senior prom in 'pearl pink'. I personally am not into the flowers, but they were easy to remove! This dress is very feminie and flowing but not poofy. I love it! :)
dressespro.com

Besvarelse fra dressespro.com

Dear Customer
Thanks for shopping at Dressespro.com. We are glad that you love your dress from us.You said the dress is very feminie, on one point,have a nice vision.
Hope for a further cooperation.
Sincerely regards
DressesproWhenslee
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

nearly the same as the picture

Quality of the dress is so good, and is nearly the same as the picture. But it looks like it is stretch and is not, thanks to I choose a size bigger than what I usually wear. the work is perfect.
dressespro.com

Besvarelse fra dressespro.com

Dear Customer

We are glad that you love your dress from us. Thanks for shopping at Dressespro.com.
Hope for a further cooperation.

Sincerely regards
DressesproWhenslee

dressespro.com kundeservice

Om virksomheden

Dressespro has a huge selection of Cheap Prom Dresses, Ball Gowns, Cockatil Dresses, Formal & Evening dresses and other dresses in regular or Plus size. FREE Shipping! Fashion Handbages and Shoes will be online soon.

Besøg Dressespro

Kontaktoplysninger

Ring til +442081335489
Vi bor NANJING WALLAND SCT&TECH CO.,LTD
210005
USA

Kategori

Trustpilots forpligtelser

Læs mere om Trustpilot og vores indsats for at gøre det mere gennemskueligt at handle.

Oplever du at modtage falske anmeldelser på din virksomhedsprofil, vil vi meget gerne høre fra dig. Kontakt Trustpilot her.

Trustpilot Abonnent

Denne virksomhed abonnerer på Trustpilots Business services. Læs mere om vores services for virksomheder.

Ingen virksomheder kan slette eller på anden vis censurere anmeldelser.