3000rpm anmeldelser

3000rpm anmeldelser

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fra 0 - 10
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Great site great service would recommend

Great site excellent price and delivered fast in perfect condition would definitely buy again from them
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Dissapointed

Received item with part missing-tried emails-live chat no answers to my problem and finally telephone but had someone hang up on me (I am 65 and deaf).
This is on going and I have still no idea what is happening.
I don't know if missing item is being sent or monitor being replaced or return and refund.
I am in the dark and don't know what to do.
I have used this company in the past and had no problems then.
Help please???
3000rpm

Besvarelse fra 3000rpm

Hi there,

We do state on the invoice and emails when dispatching that any support queries should go through our support site. A number of staff tried to speak to you as i have reviewed the phone calls as we record them all and the issue was as you told us you were deaf and could not hear or understand us.

You did put in a support ticket and were unable to find the exact issue so issued a free return label to send back the goods.

This was sent while your wife called us and was with you instantly.

All you need to do is return the monitor so we can find out what part is missing as we could not get to the bottom of what it was and had no others monitors here to check.

We will issue full refund or replacement.

The free return label gets the goods to us next working day.
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Whats going on?

Saw a good price, placed the order, paid £4.5 for courier. That was 5 days ago. Agreed Friday was a holiday, that makes it 3 working days. Since there were no status updates, I requested an update. Was told that the order will leave today and will receive regular updates. That was 2/3 days ago. The only email I got was this review email.

Why should I pay for the courier when it is not a next day / next 2 day delivery. I the system needs to be tested, it needs to be done before you advertise the product online. Not after I pay you and doing it on my time.

Still cannot review the product since I have not received it even after 5 days and paying £5 for courier.
3000rpm

Besvarelse fra 3000rpm

Hi there

The product you ordered advertised very clearly the delivery schedule. This was on the page the product was on in big red bold writing, on the product main description at the top in bold writing, in the delivery schedule and also on checkout it explains this in the terms and conditions you accepted.

The reason its 2/3 working days is explained also as there is so much demand and we are getting 50+ delivered per day and all the orders are unique and we need to change the memory and hard drives to suit. Each system then gets tested before dispatch as we would not want to rush and send out a faulty unit.

I have checked and this was dispatched on Friday and we sent you the conformation email on the same day.

If you have any more queries please call me (dale) on 01382 206400
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good as new

good service and prompt return of my computer
3000rpm

Besvarelse fra 3000rpm

Thank you for taking the time to leave us this review, 3000rpm
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Who would use them

I would highly recommend 3000 RPM. Fast and efficient Service. Excellent communication.
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Excellent Service from 3000rpm

My PS3 was overheating and would only run for 20 minutes then shut down. I took it to 3000rpm as they had advertised that they repair consoles. I explained to the assistant what was the problem and he took it in for repairing. After 2 days I received a text message and email to say my PS3 had been repaired and was ready for collecting. I got it home and tried it out and it worked perfectly. The price for the repair was only £30 which was excellent. Overall, amazing service from 3000rpm, would recommend them to everybody.
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ink no wink

a friend of mine told me of this site that sells cheep ink for pinters and said give it a try so with a wink and sip of my pint i said ye no probs so a few days later i was stuck run out of ink and not a lot of cash in the bank so i decided to treck the net for this site and i found it its called 3000 rpm so i looked found my ink still price was to much then i notice compatible ink for a fraction of the price and thought well give it a go and i bought 5 full sets of 4 inks for just under half the price i would pay for original set of inks and i have been buying ever since so if i was you i would have a go it wont hurt i promise you
3000rpm

Besvarelse fra 3000rpm

Hey Paul,

Thank you for this amazing review.
Those compatible inks will save you a fortune very quickly, 3000rpm
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not bad on product price but bad on returning emails

The products are quite cheap and not bad items. But the customer service is terrible as you never get back to my emails only after days.
3000rpm

Besvarelse fra 3000rpm

Hi there,

I have had a look and we got back to every email within hours not days. You were putting in 2 or 3 per hour and asking different questions and treating like instant messaging rather than support emails. We resolved the one issue you had with the wrong product and the other issues were just you ordered wrong and wanted to cancel then query about delivery schedule.
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3000 products of choice

Had email offering refurbished dell laptop which look a very good deal so I had a look and liked what I saw. I arrived yesterday and proved to be well worth the money.Will deal with them again for my electrical's even more so they are a local firm
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highly satisfied customer

the quality off products,the service,and the price,and fast delivery,without a doubt the best.
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Always friendly efficient service

I would recommend you to all my family friend we have never had any bother from staff or anyone nothing is to much trouble and need anything there returned then its fine
3000rpm

Besvarelse fra 3000rpm

Hey Susan,

Thank you for your great review, 3000rpm
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great service and value as always

as always with 3000rpm the things i ordered arrived safely and quickly. TY.
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excellent

ive used 3000rpm quite a few times and never have i been let down , order always arrives and more important its what i have ordered ! the prices are fantastic , i use epson ciss and its superb ink no blockages and no need for head cleaning on printer . ive used other inks from other sites and always ended up having to press the head clean button at least twice a day and doing that you waste half you ink and fill the ink pads up then it needs a service . using ink from 3000rpm i dont think i have done a head clean for at least 9 to 12 months which is great !!!
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great fast service

problems with lap top, taken to 3000rpm within 3hrs repaired ,text sent option of delivery price £2.50 local area within time scale 100 % happy with service communication throughout .
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second to none service

when you go into the site, its easy to understand, all sub menus are are there for you all you do is brows and buy simple, purchase easy to with all the options and delivery is second to none, all goods are tracked and on day of delivery you get up date from 3000rpm and their courier, even down to the delivery time window.
if you are waiting on a urgent delivery you could not ask for better, as I have said platinum service all round. thanks to dale and the team at 3000rpm
3000rpm

Besvarelse fra 3000rpm

Hey Eric.
Thank you for taking the time to leave us this review.

Glad you were happy with the service, 3000rpm
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AAAA+++++ Trader

Use this site some great prices , better still based in Scotland
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swift,efficient,affordable

Thoroughly recommend 3000rpm as they are knowledgable, efficient and inexpensive to use. I have used them for multiple purchases and repairs and trust their advice. Easy to find and park.
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Great service and results

I was very worried that my trusty old computer had come to the end of it's long life. I have had it re-vamped and cleaned up before but the shop I put it into was quite expensive and it was over a week before I got it back.
My daughter recommended '3000 rpm' to me and as I had nothing to lose I gave it a try.
The young man at reception was very helpful and told me upfront what the cost would be to have a look at it and what the maximum cost would likely be to fix it, so no surprises there! I got my computer back in three days and it is working a treat. I would happily recommend '3000rpm ' to anyone, the staff are very helpful and pleasant. I am very pleased with the service.
3000rpm

Besvarelse fra 3000rpm

Hi Susan, thank you for taking the time to leave us this review.

Im very glad you were happy with the service you received with us, 3000rpm
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Excellent after sales service

I ordered a dell laptop from 3000rpm and when it arrived, whilst it was the correct model and spec, the operating system had a fault. One quick e-mail to the sales team and a replacement was on its way . The delivery was tracked and they collected the laptop to be returned on delivery of the replacement at no cost to myself. Other products I have bought from 3000rpm in the past have been top quality and I would recommend them to anyone looking for value for money and great customer service .
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Quick, fieindlly, value and professional

Met expectations as usual.

3000rpm Details

Next Working Day Delivery

When you order online before 4pm Mon-Fri

Great Customer Service

If you need to contact us you know we are here to help via phone, live chat or email.

Easy Returns

Not what you want? Dont like it? No problem.

Open 7 days

8am till 8pm weekdays

About Us

3000rpm was started way back in 2000 (yes nearly 13 years ago!) Back then it was a one man band working out the back of a van going to computer fairs. Through hard work we have expanded to having a retail shop, a very busy computer repair centre and a large warehouse carring over 2000 different products to cater for our online customers. The success story of 3000rpm would not be possible if we didnt treat our customers with the utmost respect. We go out of our way to explain and help all our customers in making choices in an area which lets be honest can be quite complicated. We would just like to thank all of our customers and staff for helping us along this journey and we will continue to bring big things in the coming years.

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Contact information

Ring til (0845) 257 8853
Vi bor 16a West Port
DD1 5EP Dundee
Storbritannien

Kategori

Batterier & Strømforsyning

For Virksomheder

Computer & Tilbehør

Blækpatroner

Lyd

Computer Spil

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