Alexander Francis anmeldelser

Alexander Francis anmeldelser

Godt
8.9
fra 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Bedøm virksomhed
52 Trustpilot anmeldelser
|
Seneste anmeldelse

Anmeldelser

Om

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

Total Professional Service

Got an email from Alexander Francis to say 2 items we had enquired about were now in stock. They gave me a promotional discount for waiting, great idea. We wanted to change the cushions to different colours. I spoke to Karen in customer services who looked after me with a professional helpful manner. Everything we asked of her never caused a problem. When she said she would ring us back she did, she never let us down, nothing was to much trouble. Dealing with this lady and her company was a total delight. They had time to talk to you, advise and always help.

Thanks for all your time spent with us.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

great service and value

Bought a rattan small table to go with our other outdoor rattan furniture from Alexander Francis.Delivery was very quick and the quality excellent,just right for the wife's g&t !
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

A firm which is prompt fair and treats you as an individual.

I didn't actually pursue my purchase as Tim kindly pointed out that perhaps the trunk I was buying might not go through the door of my 6th floor apartment. He was quite right.. Something I had overlooked. Prompt refund of oayment for which I am most grateful. Thanks.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

Misled over product quality

I ordered a set of replacement covers which were in the sale. The covers were not the same quality as the original ones. This was not made clear and I feel conned
Alexander Francis Garden Furniture

Besvarelse fra Alexander Francis Garden Furniture

Hi Andrew,

I'm really sorry to hear you feel this way, the covers you bought are the same quality as your original covers, but the colour and fabric is different which is visible in the image on our website. If you are unhappy with the covers we're more than happy for you to return them to us for a full refund.

You can give me a call on 0117 325 5247 or email karen@alexander-francis.co.uk

Many Thanks
Karen
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

Would use alexander Francis over and over again, reliable.

Excellent company to use for Internet goods.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

Extremely impressed with the service I recieved

I ordered some furniture on line. I received an email to say that it was no longer in stock. I was offered an alternative at a discounted price or a full refund. The alternative was not suitable for my requirements therefore I opted for the refund. This was returned immediately.
It was a great service and I am only disappointed that the furniture was no longer is stock as I am sure it would have been perfect. I will be looking out for it coming back into stock next year and replacing my order
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

Quick delivery great quality reasonable price.

Great quality, quick delivery, easy to get hold of and get answers to questions. Great delivery and quality.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

Proud to put on display

Fast , good quality and value for money
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

Great Service and Great product

I ordered the 7 seater silicia sofa set. The quality is fantastic and you can see the difference compared to other rattan sets. Definately worth the money.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

Fast Delivery, Pleasant Staff and Excellent value!

The Garden sofa set i ordered for the garden was the cheapest i had found online. It was delivered very quickly after ordering and the staff i spoke to on the phone were incredibly pleasant and helpful.
The sofa was much larger than i expected and i was really pleased with the quality and size.
I am quite an overweight person, so strength and quality was one of my main concerns when looking for a garden sofa, i am incredibly pleased that i went with this product and would recommend it to anyone, especially those with weight issues.
The cushions are very comfy and well made. I am very happy ty!!
Alexander Francis Garden Furniture

Besvarelse fra Alexander Francis Garden Furniture

Hi, thank you for taking the time to leave us a review. I'm really pleased to hear you're happy with the furniture, and you are not the first person to comment on how big it is!

Thank You
Kayla Maratty

Like us on Facebook.com/AF_Furniture
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

Alexander Francis - First Class Product & Service

Very happy with our 8 piece Tuscany rattan set. High quality and looks excellent. Arrived promptly and well packaged. Customer service was good (e.g., changed plan from next day delivery and charge was immediately refunded).

Only not 5 stars as a cover for all the furniture is not supplied unlike other firms. Also, delivery was done by just one man (!), with the various boxes only delivered to kerb side; would pay extra for delivery to the garden, unpacking and removal of packaging.
Alexander Francis Garden Furniture

Besvarelse fra Alexander Francis Garden Furniture

Hi Ben, Thank you for leaving us a positive review and for your lovely comments on our furniture and customer service.

I'm sorry to hear you were not 100% satisfied as we always strive for 5 star service for every customer - unfortunately we currently don't have an option for the delivery service you suggested otherwise we would let you know.

Many Thanks
Kayla Maratty

Like us on Facebook.com/AF_Furniture
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

Product and service were excellent and will use you in the future

The product was as described and delivery was very good and on time as promissed from phone call confirming my order. I will recommend you to my friends and colleagues if they require similar products.
Alexander Francis Garden Furniture

Besvarelse fra Alexander Francis Garden Furniture

Hi Keith, Thank you very much for the great feedback and for recommending us! Fingers crossed for some sunshine to make the most of your furniture

Kayla Maratty
Alexander Francis

Like Us on facebook.com/af_furniture
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

Top quality service and Product

Ordered 2 sunbeds, they came on time, was made of the best quality and a telephone call to make sure we were happy. 5 Stars
Alexander Francis Garden Furniture

Besvarelse fra Alexander Francis Garden Furniture

Hi Gary, thank you for leaving us such a great review. Really glad to hear that you are happy with the sunbeds, they came just in time to enjoy the sunshine over the bank holiday weekend!

Kayla Maratty
Alexander Francis
0117 325 5247 Ext 348
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

On time, excellent quality

Value for money, was kept up to date on delivery.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

Excellent service from this company :)

I did a lot of research online and looked at (literally) hundreds of different rattan sets, before deciding on the Sicilia Bistro Set from Alexander Francis.

The website was clear, the pictures were of excellent quality and there was plenty of information given about the products. I could tell that the rattan in this furniture was going to be of superior quality to some of the cheaper, or same priced furniture, from other suppliers.

My furniture was delivered within 3 days of ordering it and the delivery men were so lovely and helpful. The furniture itself is BEAUTIFUL, I can't recommend it enough.

I will definitely be using Alexander Francis again for future purchases. Well done for being the best company I've ordered from in a good while!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

lovely !!

lovely product, looks amazing, prompt delivery only one problem all four scatter cushons the zip's have already broken :(
Alexander Francis Garden Furniture

Besvarelse fra Alexander Francis Garden Furniture

Hi Christine,

Thank you for the lovely message.

If you send an email to info@alexander-francis.co.uk about the four scatter cushions we will rectify that problem for you.

Apologies for any inconvenience caused.

Regards,
Natalia
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

Stylish quality furniture with speedy delivery

Alexander Francis are a super company to deal with from their knowledgably sales staff to fast delivery followed by the quality and attention to detail of their patio furniture.

I would have no hesitation recommending them.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

Best Ever

From placing the order to receiving the goods the service was
outstanding especially the friendly and helpful people I spoke to on the phone.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

5 stars fantastic service great quality !!!

i have received a fantastic service over the phone , very polite and with fair recombination as what is best for our needs, goods arrived very quickly . Very pleased with the goods .
we are happy to recomand anyone and will buy from you in the future...
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Verificeret af virksomheden

Excellent service, Quality product

We purchased several sunbeds for our property here in S.W France.
There was a slight hiccup in delivery, but the matter was sorted quickly and professionally. The sunbeds look far more expensive than they were and gives a quality feel to our business.
Would not hesitate in recommending Alexander Francis !

www.Alexander-Francis.co.uk

About Alexander Francis

Alexander Francis specialises in affordable style that is comfortable, beautiful and hardwearing. Made to the highest standards, our contemporary garden and conservatory rattan furniture is at home both indoors and outdoors.

Combining innovative production techniques with contemporary style, this exclusive designer range includes modular sofa sets, tables, chairs, garden day beds and garden sun loungers; all hand made with high quality rust proof aluminum frame and durable, UV resistant PE Rattan Wicker. Our inspirational designs come in a range of colours including chocolate brown and black for a truly modern garden furniture look to suit any contemporary home, garden or pool side.

Besøg Alexander Francis

Contact Alexander Francis

Ring til 0117 325 5247
Vi bor Unit 4 Netham View Industrial Estate, Netham Road, Redfield
BS5 9PQ Bristol
Storbritannien

Kategori

Trustpilots forpligtelser

Læs mere om Trustpilot og vores indsats for at gøre det mere gennemskueligt at handle.

Oplever du at modtage falske anmeldelser på din virksomhedsprofil, vil vi meget gerne høre fra dig. Kontakt Trustpilot her.

Trustpilot Abonnent

Denne virksomhed abonnerer på Trustpilots Business services. Læs mere om vores services for virksomheder.

Ingen virksomheder kan slette eller på anden vis censurere anmeldelser.