[REPLY]
Oprindeligt havde jeg anmeldt BatteryUpgrade med kun en stjerne. Pga. nogle problemer med batteriet og gebyr etc.
Efter lidt email skrivelse frem og tilbage, synes jeg godt jeg kan give dem 4 stjerner. Jeg har returneret varen og modtaget penge retur.
Kurt Jensen
I presently live and work in the Czech Republic. I needed a replacement battery for an aging 2nd generation iPhone, and a search on Google and Amazon pointed me to BatteryUpgrade.cz. The positive user ratings were enough to convince me to give them a try, and I am very happy that I did. This was my first order, but it definitely will not be my last. Turnaround was fast, and the product performs as advertised. Of great added value for me, is the international shipping. I am very happy that I found this vendor.
The website is clear and easy to navigate. The order process was easy and fast even someone is not yet registered. Payment and delivery worked just as expected (not that common in these days). A great first experience.
The process of getting what I need starting from searching the site up to receiving the product, is highly reliable and easy.
The products are of a very good quality.
Batteyupgrade take full responsibilty on the proceess up to sucessfull delivery and they even want to make sure that you are suttisfied with the entire process.
This is a very impressive and professionally handled site !
Excellent experience. Product in stock and shipped next day. Received in good condition 2 weeks later.
Full information and fast delivery pleased. I can recommend this service by the wishing
Har Bestilt et batteri til en bærbar. pris : 82,99 Euro - Fin pris
Der reklameres så med at der er fri levering Og som der står :
Bemærk: Dette er den endelige pris. Ingen ekstra gebyrer vil blive tilføjet.
Det er så ikke helt sandt - Batteriet bliver sendt direkte til mig fra Singapore - Nu er jeg så pludselig blevet "Privatimportør" Som PostDanmark kalder det - Så inden jeg kan få mit batteri udleveret, skal jeg lige betale 160,00 kr i gebyr + moms = 314,00 kr.
Så den der med den "endelige pris" kun er 82,99 Euro - ja den holder jo altså bare ikke - Blev så efterfølgende tilbudt noget rabat på min næste ordre fra BatteriUpgrade.dk.
Nej tak - Bedre pris gennemsigtighed istedet for..........
Har efterfølgende talt med BatteryUpgrade og fået moms og gebyr
refunderet - pengene er sat ind på min konto idag. Det er bare en fin behandling af firmaet - Deres reklamations afdeling er bare super...
Har foreslået dem at skrive om moms og gebyr på deres danske hjemmeside- Håber de tager det til sig og retter siden op
mvh Jann Nielsen
Dear Jann Nielsen,
We are sorry that the solution we offered previously was not to your satisfaction. Our helpdesk has already contacted you with an alternative option. I’m certain this issue can be solved to your liking.
Kind regards,
BatteryUpgrade.com
Everything went OK. Very good descrption of the battery on the shop site. The battery is better than original one from Logitech (capacity).
Everything was quick, intuitive and without any troubles. Our national post service delivers package within 5 days so it was biggest delay of whole process. Recommending for others.
I appreciate assistance and prompt responses to my queries.
I received exactly the same quality that proposed on the web site.
Delivery time was a little excessive (due to custom works I assume).
Subject to how well the product functions, I would be pleased to recommend BatteryUpgrade.com and would not hesitate to re-order.
Excellent service and great product with lightening fast help desk.
I have bought a few items from BatteryUpgrade, and they are very professional, and provide good quality items at a good price.
This is a good website to buy electrical things
It is quite easy to found the propper batery I am looking for. The payment through PayPal does not generate concerns. The goods arrive in a reasonable time for a non cost delivery.
If they had many other products, I would place in the first place of my searches of vendors.
The ordered item is received by me in about 20 days after my order. The customer service is also very prompt.
Was impressed to find this possibility as there were no other chances to save the portable phone.
The goods I ordered up till now, (6 times since 2010) are always shipped promptly and arrive about a week later. Quality and value for money is very good or excellent.
Once a battery was not completely compatible with my iPhone 3GS and I could exchange it without any hassle, which I consider good service. They answered my mails promptly and friendly.
I really like this company!
Kan efter at have indkøbt batteriudvidelse til mit kamera, samt batterier til et videokamera samt andet kamera, kan jeg kun anbefale BatteryUpgrade.dk
Levering til tiden i (mellem 7-14 dage, kom på 7'ende dagen for batteiudvidelsen, og efter 12 dage kom de andre batterier)
Alle ting var pakket forsvarligt ind i papkasse eller plastbobelkuvert. ovenikøbet blev der tilføjet et gavekort på 5 Euro med hver pakke.
Har også haft en mailkorrespodance med firmaet og der blev hver gang svaret på ganske kort tid.
Alt i alt en positiv oplevelse som gør at jeg gerne kikke på denne side når der skal handles batterier en anden gang.
Hilsen
Morten Martinussen / Denmark.
I bought a battery grip for my camera that was defect on arrival. That's not to blame batteryupgrade - the package was miserable. To get a functioning device, I have to pay almost half the price of the item in delivery costs, in order to return it. The point is, that if you aren't willing to undergo the complications of returning your order to the Netherlands, in case your delivery is dead on arrival, you should not use batteryupgrade.
Dear Kim,
I'm sorry to hear you received a defective item. From your comment I understand the postal services were not very careful with your package. Of course we will refund the return costs for a defective item when you send it via regular mail, so there are no additional charges for our customers!
Kind regards,
BatteryUpgrade.com
OTIMA EMPRESA CUMPRIU O PRAZO DE ENTREGA E A BATERIA RECEBIDA E OTIMA, INDICO E ESTOU COMPRANDO NOVAMENTE NA EMPRESA.
De batterij van mij telefoon begaf het. Batteryupgrade kwam bovenaan in google. Niet de goedkoopste maar verzenden voor 21.00 uur. Geweldig dacht ik. Nu komt het. Er komt een bevestigingsmail dat het is verstuurd maar niet waar vandaan. Het blijkt uit Azie te moeten komen en het duurt 2 tot drie weken voor het aankomt. Zolang kan je niet onder telefoon. Dan maar annuleren. Dat wordt geweigerd ondanks dat ik dat netjes binnen 7 dagen deed. Beste mensen zoek even verder want van dit soort bedrijven zijn er veel en die houden zich wel aan de spelregels
Beste Paul,
Zoals u op onze website kunt lezen is de gemiddelde levertijd ongeveer één week, maar wij bieden geen verzending voor 21.00 uur aan. Uiteraard kunt u gebruik maken van uw recht tot annulering. Zoals onze helpdesk reeds aan u heeft uitgelegd wordt het aankoopbedrag gecrediteerd zodra het product door u is ontvangen en geretourneerd.
Met vriendelijke groet,
BatteryUpgrade.com
Det specielle batteri kom fra fjernøsten og leveringen tog derfor en uges tid. Produktet var værd at vente på og da jeg havde nogle tekniske spørgsmål, kontaktede jeg firmaet. De var meget venlige, tålmodige og service-mindede - min bedste anbefaling!
-High quality products, price/quality in correct order and web pages are easy to use,
The website is user friendly and secure. this is a comfort knowing transactions are protected. Your batteries are of good quality and came fully charged.
Jeg har bestilt et batteri fra BatteryUpgrade.dk d. 26 februar 2012 og modtager d. 07. marts et brev fra postvæsenet, at der skal tolddeklareres (160 + 25 % af købsværdien).
Dette firma (med base i Holland) shipper varerne fra Singapore, så de snyder kunderne ved at optage ordre indenfor EU og så lade kunden sidde med en extra betaling. Derimod 'ingen skjulte omkostninger' - Snyd og bedrag. De 'undskylder' med en snik-snak og tilbyder rabat ved næste køb hos dem.
Det er helt uacceptabel. Hold jer væk fra dem.
Kurt Langfeldt Jensen fandt anmeldelsen nyttig
Dear John Mathiesen,
I'm sorry to hear you were not aware of our delivery procedure. However this is also explained on the main page of our website. Furthermore I'm sure our helpdesk can offer a suitable solution to this issue, they have already contacted you with an alternative option.
Kind regards,
BatteryUpgrade.com
It was my first experience of purchasing a thing from abroad and this experience proved to be quite successful: the price of the battery pack (as a spare one) for my camcorder Samsung HMX-300 was affordable, a purchase didn't take a lot of time - PayPal transaction was fulfilled with lightning speed followed by e-mail confirmations from PayPal and BatteryUpgrade that money were paid and my order is ready for shipping. As a matter of fact I was hoping that I will receive my battery in a couple of weeks right in time for my voyage, but as I live in Russia and in its very deep - that is why my order has arrived just after 1 month and 10 days since buying(((. But it is all fault of Russian post and customs, judging by the stamp of shipping from Singapour - the parcel was shipped to Russia right on the next day after the purchase. Anyway I am content with purchase: the quality of the battery proved to be quite decent - it fits my camcorder and is working properly.
I recommend the BatteryUpgrade: the service was excellent , the quality of the received battery was pretty good and, moreover, I have found a gift in the parcel - a pen with logo of BatteryUpgrade! It was really pleasant!
Alexander
Anmeldelsen er blevet rapporteret til kundeservice til nærmere undersøgelse
Årsagen kan være brud på retningslinjer, eller ønske om at få valideret handel i form af ordrenummer
Trustpilot Support vil hurtigst muligt se på anmeldelsen, samt kontakte anmelder
Herefter vil den enten blive slettet eller returneret til Trustpilot.
Se vores retningslinier for anmeldelser her.
The customer service answers quickly, they give precise information. The products I bought are good and cheap.
Service was very good, this because I had filled in the wrong adress, I sent a E-mail and everything went OK.
Buenos precios comparados con el mercado y buena calidad
Ottimo venditore, tutto perfetto come da descrizione del prodotto.
Bisogna avere pazienza con la spedizione, ma nel mio caso ci sono stati ritardi qui in Italia dovuti al periodo natalizio. Per il resto sono contentissima del mio acqusto. Sicuramente ricomprerò da qui.
Nota di merito per il confezionamento, curatissimo.. Infatti è arrivato tutto perfetto!
Simple ordering, fast shipment and received a product that fully lived up to description and condition.
il prodotto è eccellente e di ottima durata, anche la cover è ben realizzata.
Customer service is very good.Battery is workig good.Order is coming on time.So,no problem with this company
die betreuung und das service waren einwandfrei. besten dank s.gütl
Το προιον ηλθε πολυ γρηγορα και ηταν σε εξαιρετικη κατασταση, καινουριο για την ακριβεια. Η συναλλαγη με το site, εξαιρετικη, το προτεινω και στους υπολοιπους φιλους.