oakfurnituresolutions.co.uk anmeldelser

oakfurnituresolutions.co.uk anmeldelser

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Excellent furniture quality at sensible prices. Very satisfied with the product.

The furniture is well constructed and finished with beautiful solid oak tops. In the room it looks fantastic and exudes quality. Leadtime was about 5 weeks, but worth the wait.
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top class great and so happy with furniture thank you very much fast service great communication great price******

we purchase asideboard from argos and sent it back very poor quality saw the one on the site very good so pleased good communication all the way fast service thanx.
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WORST COMPANY I HAVE EVER DEALT WITH***** DO NOT BUY HERE!!!!

Having been let down twice regarding delivery I was not optimistic that I would receive delivery on agreed date, ( I had taken time off to wait in), two previous were cancelled one with no reason other than rescheduling and the other because driver couldn't find the flat. I specifically wrote to the MD ROBIN HUNT several days before the 3rd delivery : he failed to reply but instead sent a one liner from an employee that gave me no comfort. Needless to say I was up and ready and waiting for delivery at 0645 and waited until 930 when I phoned. ( delivery was scheduled for 7-10). It was then that I was told that the van had broken down !!!!! This company do not return your phone calls, refuse to connect you to someone senior and cannot explain themselves. DO NOT BUY HERE if any of this matters to you. I have been hugely put out, have no table and satisfactory explanation. they don't deserve the business.
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Courteous and reliable

We were very impressed with the prompt service and the excellent packing of the furniture. The furniture itself is beautiful – solid and attractive.

I would not hesitate to buy more items from this company
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Very Happy with furniture

I had to wait quite a while for stock to come in but once it arrived I am very pleased with my new furniture, now saving for the dinning room set.
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don't believe the guaranteed delivery timescale.

The website claims delivery times that with two orders it has failed to meet. The prices are competitive, but the quality is variable. Returning a cabinet because doors were poorly aligned and no pegs for the shelves. Waiting to see how good they are at resolving issues.
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Oak bench seating - an excellent purchase for our bowling club.

Very pleased with the product which is well constructed. Only issue I have is there was a delay of around 10 days from the estimated date and a further delay of nearly 2 weeks from the time the benches arrived at the carrier - otherwise 5 stars. Benches were to be delivered to a bowling club between 8.00am and 11.00am and driver arrived bang on 8.00am. The delivery driver was extremely helpful and carried benches to locker room.
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Excellent quality oak furniture.....

The furniture when unpacked was fine and good value for money......
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Terrible Customer Service and Delivery Service.

The first delivery attempt failed as the delivery company couldn't be flexible enough to change delivery time until after 8am. Two weeks later, second delivery failed as furniture had been shipped to another depot. Each delivery needed an assigned delivery slot which took over a week to organize. I cancelled my order as I found the whole experience frustrating. Customer services weren't helpful and were patronizing.
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not sure it was worth the wait

I ordered furniture in January and it arrived in two deliveries in April having chased four times by e-mail & telephone. One drawer doesn't shut properly & blanket box closing mechanism is slightly faulty. Delivery men were excellent however and furniture was packed well with minimum assembly required. Non defective furniture worth the money (and the wait!) but not so sure about pieces with minor defects
Contempory Oak Furniture

Besvarelse fra Contempory Oak Furniture

Dear Hannah,

Many thanks for taking the time to leave us your comments and please accept my apologies for the problems you've experienced.

I'm sorry to hear you received faulty items and can assure you these are not our normal levels of service. We do offer a 30 day no quibble returns policy and will offer to replace items if the damage is reported to us within seven days of receipt.

We will be working with our supplier to ensure these sorts of problems are ironed out to make sure quality control as efficient as possible,

Once again please accept my apologies,
Kind Regards,
Robin Hunt,
Managing Director
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Excellent service kept informed first time user who would use again

I was a bit concerned not seeing the nest of tables when I ordered, but they are lovely. I have put them away until my room is decorated, but I am sure they will be great. The service was excellent, information on delivery provided at all times and delivery prompt at time stated. Delivery man was very polite. This is how it should be when you order via the internet... would recommend to others and use again
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Who knew a filing cabinet could bring so much joy?

We own a period property and needed a filing cabinet that did not look out of place in our home. I found oakfurnituresolutions.co.uk onlline. The advert promised a high quality product and excellent customer service and I have not been disappointed.

From the moment I placed the order, I was kept informed of the manufacturing process. The order arrived in the given time frame and the craftsmanship is superb. I had no idea a filing cabinet could bring so much joy. It seems a shame to fill it with something as dull as paperwork but on the plus side, filing has never been such fun.

I run a business and appreciate that customer feedback is integral to promoting, and hopefully improving, customer service but often ignore such requests due to time constraints. In this instance however, I am more than happy to write a review.

I cannot recommend this company highly enough. Fantastic. Thank you.
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Great price, good service, item exactly as described

We first saw the oak sideboard we ordered in a local store and then searched online and found it in lots of stores but due to a sale Oakfurnituresolutions seemed to offer the best deal. Delivery took about a week but kept informed throughout and item exactly as expected. Would certainly order from Oakfurnituresolutions again.
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Could't fault the product or the service

Spot on, it couldn't have gone better. Really impressive
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very helpful friedly customer sevice dept

When the furniture was delivered it had unfortunately been damaged and one leg was broken.
I immediately contacted customer services dept who were very apologetic and courteous
They e-mailed a damage report form and requested photos.They also asked for my preferred
option (replacement, repair compensation etc )
I chose a replacement which was delivered within a week and I am very pleased with it.
Although there was a problem, it was resolved in a friendly, courteous and efficient manner
Thank you
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Amazing company to keep

Oak Furniture Solutions are one company whose contact details I will be keeping. I was so pleased with everything I bought from them. The quality is extremely good for the price paid. Don't you just love those sales? The colour match of all the items is superb.
OFS are so friendly when you ring them, they also keep you informed via e-mail regarding the purchase and delivery. I couldn't believe how well packed everything was, It was double wrapped in polystyrene and then encased in reinforced cardboard boxes - even the large display cabinet and long television unit.

Lots of visitors to the house have admired the furniture, and how well constructed it is. I was worried about buying on-line, but I needn't have been. The service is exceptional.
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A well designed high quality product carefully packaged.

A well finished pleasing light oak finish,with carefully supported adjustable shelves.It goes beautifully with our new carpet.A faultless bookcase.
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whats not to like, brilliant

The company was fantastic. They had a great choice , were friendly and I felt I could trust them. They kept me informed all the way on what was happening. The product was delivered on time and it was in perfect condition. I would definitely buy from them again and I think you should too.
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good furniture, but shame about the wrong delivery of the mirror

good quality bedroom furniture. only disappointment was the delivery of the dressing table mirror in green rather than the truffle colour ordered and paid for.
contacted company by phone and email but yet to hear regarding new delivery date of correct truffle coloured mirror and collection of green one.
would be pleased to upgrade rating on prompt receipt of correct mirror.
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Got to say 1st class with everything including the very helpful delivery driver.

Very good correspondence and kept up to date with delivery. Chuffed to bits with our purchase and the quality of it. Even down to the very good Free mirror.

Oak Furniture Solutions Details

30 Day Returns

Free no quibble 30 day returns

Free Delivery

Free delivery on all orders over £300 (UK Mainland)

Price Match

Price match promise against genuine retailers

Excellent Customer Service

Friendly and professional customer service is a priority

Fast Delivery

95% Of in-stock items are delivered within two weeks. We can also now deliver a number of items next day

About this company

Oak Furniture Solutions is one of the leading online furniture retailers specialising in solid wood furniture. The website offers an outstanding selection of quality Oak, Pine, Walnut and painted wood furniture from a number of well known brands. Prices are excellent, usually well below high street equivalents and furniture is available for every room in the house. The company is characterised by excellent and friendly customer service with good stock levels and fast delivery.

Besøg oakfurnituresolutions.co.uk

sales@oakfurnituresolutions.co.uk

Ring til 0845 36 36 135
Vi bor Unit B, Nova Distibution Centre, Nova Way, Avonmouth
BS11 9DJ Bristol
Storbritannien

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