Cookies hjælper os med at forbedre din oplevelse. De bruges også til statistik, sociale medier, kvalitetssikring og i samarbejde med vore partnere, til markedsføring. Ved at fortsætte, accepterer du dette. Få mere at vide.
Order a bracelet for christmas and BEFORE ordering contacting pandora to ask if a I ordered the wrong size would it be easy to replace, they informed me it would be easy and no issue. So bracelet and charms arrive, bracelet is too small (just), so complete pandora's RMA process and post it off (with proof of posting), now 4 weeks later, 30 emails, 6 phone calls the parcel is still "on its way to them", apparently it goes to germany then belgium then to the moon (might as well), Noone takes ownership, all emails get standard replies, no one cares, nothing. Now raising an issue via my card processor.
My daughter received a Pandora ring for her birthday from her boyfriend, sadly it was the wrong size. Having a receipt you would think it would be easy to exchange, not with Pandora. Unhelpful, intransigent and obstructive staff claimed the ring had been scratched or worn in the shower, claiming its colour was too dark. She only got it that day and tried it on once. With my daughter in tears, her birthday ruined, do you think they would show some good will - not a bit of it, they were dreadful. We had to get the ring examined, there was nothing wrong with it and we were left with the impression they had just made up fiction about the ring to fob us off.
If you are buying jewellery for an important occasion or a surprise present, this is one place to avoid.
Dejligt overskueligt nyhedsbrev, men man kan IKKE rette og sende ændring af profil. Før var det med stor spænding man modtog nyhedsbrevet men nu er der kun vildt dyre ting. Pandora er ikke mere hver mands eje! TRIST at der er kommet der til.
Prøv Trustpilot's værktøjer til at indsamle anmeldelser. Du kan starte ud med at invitere dine seneste kunder gennem vores Kickstart service. Og husk, det er helt gratis at besvare anmeldelser som virksomhed.