Ralphlauren anmeldelser

Ralphlauren anmeldelser

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Bedøm virksomhed
10 Trustpilot anmeldelser
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Anmeldelser

Om

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Horrible customer service!

I placed an order online. I received an email confirmation of my order and payment was deducted from my bank account. Afterward I received an email that some of the items I had paid for were unavailable. The process of getting a refund was extremely tedious. I eventually had to dispute the charge with my bank because their incompetent customer service wouldn't do anything for me.
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Helt ubeskrivelig dårligt

Worst shit ever. Aldrig køb hos dem!! De tager pengene, men sender intet.
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Poor customer service from Ralph Lauren

I purchased a pair of shoes from Ralph Lauren. When they needed cleaning I contacted their customer support. On their website, it explicitly says to contact them, if we need help with product care.

Their reply was:

1) We don't supply that type of service, because there are many types of products
and
2) Contact a cleaning professional to obtain this type of information.

That is simply unacceptable. Even more so because they explicitly say on their own website to contact them when you need help.

Legendary service ? Not a chance.

What a shame Ralph Lauren!
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Where is my refund ?

Their stuff is ok for the price , is on the expensive side unless bought on sale.
My family really like this brand, so I buy from them from time to time.

My problem is with their refund . This was my first time returning an item.
I returned a pullover for an exchange , it was too small. Sent as received.
They received .( I checked on their site ) It has been close to two months .

No larger pullover , no money back yet .
I called them.

They blame Paypal, according to Ralph Lauren the refund was sent to Paypal.
Paypal says to call the company .
Was it sent to the wrong person ?
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love wearing RL

Ralph Lauren is my overall favorite clothing brand. I wear it, my husband, my kids, my dog need something.
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Good

Cannot fault the website in anyway, the packaging was amazing, however delivery slower than expected from such a brand
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Straight Five-Pocket Corduroy

Bought a pair of these on-line. Received them quickly but they had a fault on the rear pocket. Sent them back but was refused a refund of postage costs (£10 by RL and £3.71 to return). The total cost, including shipping, was £89 and these were a sale item. Not worth £29, in my opinion. Customer service is very poor and I won't be shopping with them again.
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Fast Delivery - Great price deals

I find th eonline store more easy to shop and yet get great deal on price. I did my chistmas shop online at ralphlauren.com.


beware, there are other similar website mentioning the same name and operated from china. stay away for that. Buy the authentic Rl goods, that ships from NC, USA.
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Super service

Grundet til at den ikke får 5 stjerner er den lange leveringstid da de kun handler indenfor USA. Brugte også shopusa.com. Ellers er alt i top.
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God service og fantastisk indpakning

Jeg har købt tøj 3 gange på ralphlauren.com. Alle gange har jeg fundet hvad jeg ville, til den pris jeg ville give, og fået det sendt i løbet af kort tid. Hvis du vælger gaveindpakning hos RL, kommer det superindpakket, og der er ingen gebyr for indpakning.

For at kunne købe fra den amerikanske shop, skal du bruge et speditionsfirma som eks. shopusa.com. Derfor den manglende sidste stjerne

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Ralphlauren kundeservice

Om virksomheden

RalphLauren.com - The Official Site of Ralph Lauren. RalphLauren.com offers the world of Ralph Lauren, including clothing for men, women and children, bedding and bath luxuries, gifts and much more.

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