Rebtel anmeldelser

Rebtel anmeldelser

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very good w.r.t cheaper call rates

Bought USA to India package, 2.4$ - 243 minutes(one month validity). Here is my feedback.
Pros:
1)Available in cheaper denomination so that you can try.
2)android mobile app is user friendly and you needn't dial lot of codes to connect to a call. call gets connected just as simple as a normal local call.
3)Login to your account to see remaining minutes, call history and call duration for every call that you made. They are accurate.

Cons:
1)They automatically debit your account once a new month starts. There should have been an option to disable that.
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it deserve only rubish bin

always disconnect, it work whenever it want to., atleast 3 attempts to make a single call. Too bad.
Rebtel

Besvarelse fra Rebtel

Hi Mahesh,

We are sorry to hear that you experienced issues with your calls. Please contact our Support Team at support@rebtel.com, so one of our Agents takes a look at your case. We will be happy to assist you!
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Why do minutes expire??

I surely wish my minutes didn't expire! I am a NEW customer, and I noticed my minutes expired at the beginning of February. I should have read the small print -;o( I am disappointed I never heard back from Rebtel! I was hoping for a one-time credit since I am new to this program!! Can you "pull some strings" for me??
Rebtel

Besvarelse fra Rebtel

Dear Diane,

Please contact us on support@rebtel.com by indicating your registered phone number and we will look further into your matter.

Thanks.

Walid
Rebtel Customer Team
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You service is very prompt and efficient.

I find you service highly efficient, fast and speedy.
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gud.............................

v. gud service.....................................
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good call quality but some lag in response

I have been using rebtel for around 15 days now and feel that overall its satisfactory service. I do feel a lag in response most of the time. Also around 70% of time. My first call fails and second call to same number works.
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call europe

have been using this service for a few months. very good call quality & very cheap.
1.9cents/min to call the Netherlands.
mark
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New rate, outrageous!.... New DEALS, superb!!!! Updating my review....

I am in the middle of argument with Rebtel CS. I had been using the service for over 2 years to call Ethiopia for 20 cents per min (either via wifi or local phone) from the US. The reason was it was awesomely convenient for somebody like me who is busy and into new technology. I have it on my ipad. Recently, they changed this rate to 28-ish cents per min. This is outrageous and I didnt get any email or phone notifications about it. The credit I bought at the beignning of the month was about $75 and I still have remaining balance which Rebtel forced the new rate on. I havent used the other bundled rates yet to say anything but I felt disrespected on this one. They should have allowed the old rate until I finish my already exisittng credit or offer me an option to do something about it. I had been crying about the bank charge and now this? I guess my advice to international people is to try other companies and there are many free services to call abroad. Over the years, you will see that you could have saved a lot by using cheaper services. Call to Ethiopia has always been the most expensive on Rebtel. I will update my review once I got the second response from Rebtel CS.
Disappointed customer

Guys an update here....
My name is Fitih. After complaining persistently, Rebtel did a great job with handling my complaint. I got a refund of the remaining balance on my account ($32), which was there before the new rate was applied. It was their fault that I never got a notice and they forced the expensive per minute rate on my balance. But folks, I just started using the new DEAL and it is much cheaper than any other company out there. Use the supersaver DEALS instead of topping-up to call by the minute (which obviously is much more expensive than what we used to pay). I actually think that Rebtel helped me save big-time now that calling Ethiopia is a bit cheaper than any other company out there when I used BIG SAVER and GOLD Saver DEALS. Thanks for listening Rebtel!!!! I am changing my review now from 2 to 4+ stars. 1- for the hassle I went through :) I would definitely recommend others to use Rebtel when calling Ethiopia.
Rebtel

Besvarelse fra Rebtel

Hi Faith,

I have sent you an email with some information. Kindly check your email.
The ticket number is #345484.

If you have any further question be so kind to contact us on support@rebtel.com by indicating your registered phone number and we will do our best to assist you.

Thank you!

Maribel
Rebtel Customer Team
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Not good

Not good, I wasted my money and I couldn't talk as well
Rebtel

Besvarelse fra Rebtel

Hi Sujatha,

Be so kind to contact our Support team on support@rebtel.com by indicating your registered phone number and we will do our best to assist you.

Thank you!

Alejandra
Rebtel Customer Team
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I love used it

Come on Try it~~~
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Poor Quality to Belarus & No Reply to 2 E-mails, BUT....

Reasonable price to Belarus and calls were okay for a while BUT calls became full of static and other parties could not always hear us. We wanted a full refund of $90 balance due to continuing poor quality of service. E-mailed them at the proper address. No answer. E-mailed again weeks later- no answer. Could find no phone number whatsoever at which to call them. Expect much better of Swedish company.
CNL
Have revised up from two to three stars due to company efforts to rectify (their reply here) and my having found their place on-line where one can cancel service. Still, reply to emails is expectable.
CNL
Rebtel

Besvarelse fra Rebtel

Hi Carl,

Please contact our Support team on support@rebtel.com by indicating your registered phone number and we will do our best to assist you and clear up this situation for you.

Thank you for your cooperation!

Alejandra
Rebtel Customer Team
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Great to have!

Thanks to Rebtel. I can always call my loved ones back home anytime I want :-) - Minnie
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Great!

Great service!!
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Calling rates to algeria though rebtel are curently too expensive compared to other countries.

Calling rates to Algeria are too expensive.
Rebtel

Besvarelse fra Rebtel

Hi Alik,

We're constantly working with our suppliers in Algeria to lower the rates while still maintaining our excellent call quality, so hopefully we'll be able to offer cheaper rates in the near future!

If you have any further question be so kind to contact us on support@rebtel.com by indicating your registered phone number and we will do our best to assist you.

Thank you!

Alejandra
Rebtel Customer Team
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i think rate for calling in bangladesh is high.

That's why I want Rebtel should reconfigure its rate plan for Bangladesh so that we can talk more with our relative in home country.
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Real minutes are not counting

I just used rebtel to call bangladesh. I have used 35.32 minutes but on my rebtel account it showed 36.32 minutes. That means they are stealing your 1 minute in every call you made. Be honest, you will be in the market for long time.

As of your reply, How you are going to make sure its not gonna happen in the future. This is your automated system. I'm going to make another call tomorrow. If I see real time in my account, I will apologies and will change my comments and ratings about your company. Thanks.
Rebtel

Besvarelse fra Rebtel

Hi Nobel,

I invite you to contact our Support team on support@rebtel.com indicating your registered phone number. We will make sure to help you out and clear up this situation for you.

Thank you!

Daniel
Rebtel Customer Team
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best deal

cheapest way to call from germany to cuba. sending messages is cheaper than the normal contracts in germany
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Makes life so much easier and cheaper!

Making calling The Gambia so much easier and cheaper. Excellent from my perspective. Only problem is I offer them the chance for paid reply and not sure they can do so without registering themselves with Rebtel which seems to be difficult for them there. It therefore means that replies to my messages using Rebtel do not return to Rebtel but my to usual messaging icon
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Rebtel

This is a good job.
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Good

Ralph presendieu

Rebtel Details

Company mission

Rebtel is a company with a mission: take the phony out of mobile telephony, and create the first genuinely good, honest, and trustworthy global mobile telecommunications service that saves people money.

Save on calls

Rebtel saves you 90% on your international calls. Each friend gets their own unique local number - no contracts, no hidden fees, and no monthly charges. First call free!

About this company

Besøg Rebtel

Kategori

IP-Telefoni

Mobile Apps

Mobilselskaber Privat

Software

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