Rungsted Cykler anmeldelser

Unprofessional, ignorant approach to customer.

Short version - highly unprofessional, even ignorant customer service.
Over a month since the first contact no information about product availability was given, and NO contact has been made by the seller despite several attempts made by the customer. Not a reliable seller / trade partner.

Long version - I was interested in purchasing 2 KTM bicycles, a rather exotic brand on the Danish market, yet the shop's webpage offer looked good. Went there in person -nothing in stock (not yet alarming, though a bit disappointing... but this is just the beginning).
I made an appointment that I'll e-mail a preliminary order list, so that they can give me a price and time frame.
E-mail sent -no response for over a week.
I called them -the man I've made the arrangement with didn't remember the case and said that they had lost all their computer data.
I sent another e-mail (this time a quick response from the manager - "Mr. X will look at it and respond asap.").
Two weeks without response.
I called them again -another person promises to pass the case to the manager as Mr. X is unavailable.
Another two weeks without response.

Not sure if they even deserve this one star rating, looks like they're not interested in selling bikes!