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I purchased the download code for Vipre lifetime antivirus. Snaggstuff.com had the cheapest price for the item and actually the only company I found selling the lifetime version. I received the code in an email in about 2 days. The instructions were a bit lax though, so I asked for some assistance with the code and promptly received a reply. The only bad part was two months after I put in the code it said my trail version expired. I tried emailing and messaging them from their site with no reply. When I reviewed them though they did finally assist me and I got the code that Vipre confirmed was lifetime. So overall I would say they got some improvements to make on their electronic customer service, but when you get a hold of them they are more then willing to fix the issue. Thanks Snaggstuff.com!
Bought something I was lead to believe was a docking station. Ended up receiving a simple connector. Now they're using the fact that they shipped a box to avoid giving me back my money even if I sent back the "connector". Wrong way of doing business, avoid them. Plenty other stores to buy from.
I have ordered Intel D101GGCL. the ordering was easy, and shipping was in time, I received everything in perfect condition and everything works perfectly. I will use Snaggstuff for my future purchases.
Partner and I have made a fair number of purchases from SnaggStuff over the last couple of years and, on every occasion, found their shipping and customer service to be equal to the best the Internet offers, and their prices reasonable, if not always the the lowest. I recommend their site regularly, and check it myself daily.
I bought a monitor from snaggstuff. When it arrived fedex had smashed it. I called snaggstuff and to my surprise they said no problem and paid for it to be shipped back to them, and then shipped me a new one. It took less than a week to get the replacement. Now that's amazing service. Will tell anyone looking for a tech deal about them.
I bought an OEM version of Windows 7 Ultimate... happened to be Dell version which was no big deal since i was to reinstall on an older Dell computer that i had replaced the motherboard on. The new motherboard was not a Dell motherboard, so no Dell BIOS... no Dell Service Tag number.
I installed and it ran fine for 8 months or so... first part of July after the monthly updates from microsoft i got the warning to activate windows (which i had done upon the first install)...now it says that i have an invalid product key and no way to resolve... i contacted microsoft by phone to get a confirmation key to input and they referred me to Dell based on the installation ID... they refused to help me at all..so...i am out the 90 bucks it cost me :(
Ordered a gorgeous Rotary watch from SnaggStuff last year. It was the lowest price I had ever seen on that model (I am a watch collector).
After a month or so I noticed the watch was struggling to keep time and had to be wound often--the rotor for the automatic movement didn't appear to be working. So I contacted the manufacturer, and they wanted me to ship the watch to England for service. Of course, that would have cost almost as much as the watch itself!
So I emailed Snagg Stuff and they said I must have gotten a defective watch and that they would be happy to replace it at no charge!!!!! You can imagine my surprise--considering I had already had the watch for a month or longer! SnaggStuff shipped me a new watch in a week or so and that was that!
I have now had the replacement watch for close to a year, and it works perfectly.
Thank you so much to SnaggStuff for the great service! I will be watching every day for those specials! Please don't forget us watch collectors when you are creating those new deals!
Every product I have purchased from these guys over the years has been exactly was described. They are very helpful and the great prices is of course a wonderful thing. I will continue to use Snaggstuff.com for years to come.
Ok so I am certainly not a fanboy for SnaggStuff. In fact I really haven't got much to say that positive but not too much that would be considered negative.
However the prices are not all that great and the items lack a certain amount of creativity in their choices of what to offer.
They had severe shipping issues early on and I have been leery of ordering anything from them since. The Mystery Box or whatever they are calling it now were a complete at the time.
That being said, I still check out the site on a near daily basis and if something solid ever came up on sale, I might delve further into others experiences with shipping and such and give em another try.