Michaels profil
Denmark København
Michael om sig selv
Some of my comments are written in Danish - that happens whenever I feel confident enough about what I am writing (Danish isn't my native language).
I am a pro sysadmin/programmer with more than 10 years of experience in the *NIX world, thus you could probably trust my reviews of ISPs/web/db/cloud providers :)
Telenor
Small business? Stay away
Entrepreneur? Have your own company? Telenor is not a telco for you.
Every time I receive an invoice from Telenor I have to call their customer service because (pick one): the PDF cannot be downloaded or the PDF is not listed there or the remind password function does not work.
Apart from that - every single change to your subscription has to be ordered via telephone and you are unable to check your consumption online - meaning - ZERO cost control and time-consuming management.
The only good thing - telephone consultants - they were seriously trying to help.
In 3 weeks time I'll be "Telenor-free" with a note "never again".
Besvarelse fra Telenor
Hi Michael,
The problem with your online invoice in our WIP system has been that your billing account was not properly set up to use WIP. The issue was resolved yesterday, but as you state in your review, your subscription will be moved to another operator later this month.
Please accept my apology, that the problem had not been solved earlier on, so that you could have benefitted from using WIP.
- Sidsel, Telenor
TELMORE - Kunderne først
Perfect self-service
Fantastic solution for companies. Thanks to extensive self-service systems I have full control over every single aspect of my subscriptions through the Internet, 24/7.
Huge offer, competitive prices and full control. The only thing that could be fixed is cheap international calls (as additional package) - but they have a forum, where customers can write/vote suggestions (which other telco does that?).
Lyreco
Spild af tid
De fokuserer kun på store kunder, tilmelding er nødvending (og det tager op til 1-2 mdr), priser er ekstra-høj (lokal boghandel er billigere). Fragtfrit levering? Haha... god joke.
Grafical.dk
Helt perfekt
Jeg har handlet hos Grafical 3 gange. Gode priser, stort udvalg af produkter.
Perfekt løsning til små virksomheder som vil gerne spar tid på "kontorshopping". Hurtig levering - dagen efter bestilling.
Rigtig Kaffe
They have beans I like :)
No problems with the order. I think they are the only shop in DK that has Lavazza Tierra/Pienaroma & Segafredo Espresso Casa on stock ;)
For those that love Italian/French style dark roast - go for the allround mix they have - worth a shot!
AL Bank
Great bank
I was checking many banks before making "the big switch", but eventually I went with AL-bank and now I can say - that was a good decision. On top of that in the beginning it was very important for me to have some "help & guidance" in English - and they provided it.
Web10
Slow support, massive server problems
"Hold dig væk fra web10" I should say.
Very slow and rather unprofessional support (you need to constantly remind them, that there's an open ticket). Massive server problems - database box(es) clearly overloaded, same for UNIX web hotels (PHP boxes giving random 500 errors). They advertise Wordpress as one of supported platforms, but as I can see it simply can't run reliably on their servers.
Besvarelse fra Talk Active ApS
Dear Michael
- Im sorry to hear that you have had a bad experience with our product.
I can not see your customernumber, so I can not really comment on your experience. If you could contact customersupport with your points of view, we would be happy to look at them.
Kind Regards
Customer Support.
Fullrate A/S
Kan anbefales
Jeg har aldrig haft problemer med Fullrate og jeg anbefaler Fullrate til mine venner og kunder. Gode tilbud og kompetent support.
Toolworld.dk
Everything as it should be :)
Ordered goods arrived quickly - no more comments to the order itself. As for other important things - everyone at the support office speaks English - and they even know what are they selling ;)
Bodyman
Altid god service
Indtil videre har jeg bestilt ting fra bodyman.dk 7 gange. De har aldrig svigtet.
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