Three weeks to to get a new power-supply (under warranty) for my 8 month old printer (HP 8500A).
Sales assistant in Aalborg said up to 10% of printer power supplies fail under warranty (didn't read that on the spec sheet) - SO WHY DON'T YOU STOCK THESE ITEMS AS A PRECAUTION?
If you buy their goods, don't expect a good after-sales service.
Could have privately ordered a new power-supply online and received it the next day!
Michael Wojciechowski fandt anmeldelsen nyttig
15 -25 minutters ventetid til tale med kundesupport. Agressiv, uhjælpsom og uhøflig medarbejder.
Har været kunde 5 år - ikke lange.
Hej Clive,
Det er jeg ked af at høre. Hvis der er nogen måde, vi kan rette op på din dårlige oplevelse, må du meget gerne maile mig på nka@alka.dk.
mvh klageansvarlig Nicolai Kampmann
Product ordered late previous day - arrived next day. Clear and concise web page and payment.
Not the first time I have ordered from ProShop and it certainly will not be the last!
Great service.
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